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Privacy and Cookies Policy

 Privacy Policy

 

1. Objective and Scope of the Policy

BIO HABITAT places the utmost importance and care on the protection of privacy and Personal Data, as well as on compliance with applicable legislation. Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the Processing of Personal Data and the free movement of such Data (hereinafter "GDPR") affirms that Personal Data must be processed in a lawful, fair, and transparent manner. Therefore, this privacy policy (hereinafter the "Policy") aims to provide you with simple, clear information about the Processing of Personal Data concerning you, in the context of your browsing and transactions on our website.

2. Data Controller

In the context of your activity on the website www.mobilhome-services.com, we collect and use Personal Data linked to you, natural persons (hereinafter "User"). For all processing, BIO HABITAT is the entity that determines the means and purposes and thus acts as a Data Controller under applicable personal data regulations and in particular Regulation EU 2016/679 on the protection of natural persons with regard to the Processing of Personal Data and the free movement of such Data (hereinafter "GDPR"). BIO HABITAT, Public Limited Company with capital of €19,922,640.00, registered in the Commercial Register of La Roche sur Yon under number 511 239 915. Whose registered office is located at: ZI de la Folie Sud - Rue Charles Tellier - La Chaize le Vicomte - CS 50001 - 85036 La Roche sur Yon Cedex (France).

3. What Personal Data do we collect and how?

By using our website, or by subscribing to our services, you transmit to us a certain amount of information about yourself, some of which is of a nature to identify you ("Personal Data"). This is the case when you browse our website, when you fill out online forms. The nature and quality of Personal Data collected about you varies depending on the relationships you establish with BIO HABITAT. This data is as follows:

  • Identification Data (name, first name, phone number, postal address, email address)
  • Internet Data (cookies, tracers, browsing data, audience measurements, etc.)
  • Connection Data(connection identifiers, password, time-stamped information)

Each form on the website limits the collection of Personal Data to the strict minimum necessary. The Data essential to managing your request are indicated by an asterisk on each form. If you do not fill in these mandatory fields, BIO HABITAT will not be able to respond to your requests and/or provide you with the requested services. The other information is optional and allows us to better manage your request and improve our communications and services to you.

4. Why do we collect your Personal Data and how?

We collect your Personal Data for determined purposes and on different legal grounds. On the basis of BIO HABITAT's legitimate interest, your Data are processed for the following purposes:

  • Carrying out commercial prospecting operations:
  • Sending targeted or non-targeted commercial communications (news and commercial offers, newsletter subscription management);
  • Contacting you to give you the opportunity to complete your purchases following an unvalidated or abandoned order on the Site;
  • Proposing offers to Users relating to products that BIO HABITAT markets and/or those of its partners;
  • Any other purpose that BIO HABITAT would specify, if applicable, at the time of collection of the User's Personal Data.
  • Proper functioning and continuous improvement of the website:
  • Carrying out commercial statistics or performance measurements of deployed communications, audience measurements;
  • Improving navigation on the Site;
  • Adapting the presentation of the Site to your device.
  • Carrying out commercial operations:
  • Execution of online orders;
  • Prevention and fight against fraud

5. Do we share your Personal Data?

Your Data is intended for BIO HABITAT employees authorized to manage and execute contracts and legal obligations, according to the purposes of collection and within the limits of their respective attributions. They are possibly transmitted for certain tasks related to the purposes, and within the limits of their respective missions and authorizations, to the following recipients:

  • Entities of the TRIGANO Group in the context of outsourcing activities to another group entity;
  • Internal recipients (Marketing/Sales Service, Customer Service, support services and communication service);
  • Partner distributors/resellers and campgrounds only when you have expressly consented through a checkbox on our data collection forms;
  • Subcontractors to whom we call upon to carry out a set of operations and tasks on our behalf;
  • Commercial partners only when you have expressly consented through a checkbox on our data collection forms; as well as through the advertising cookies and/or social network acceptance button.
  • Persons or organizations able to obtain communication of data by virtue of a legislative or regulatory provision.

We do not sell your Data.

6. Is your Personal Data transferred to Third Countries?

BIO HABITAT endeavors to keep Personal Data in France, or at least within the European Economic Area (EEA). However, it is possible that the Data we collect when you use our platform or as part of our services are transferred to other countries. This is the case, for example, if some of our service providers are located outside the European Economic Area. In case of such Transfer, we guarantee that it is carried out:

  • To a country ensuring an adequate level of protection, that is, a level of protection equivalent to what European Regulations require;
  • Within the framework of standard contractual clauses;
  • Within the framework of internal company rules.

7. How long do we keep your Personal Data?

We keep your Personal Data only for as long as necessary to achieve the purpose for which we hold this Data, and to meet your needs or fulfill our legal obligations. Retention periods vary depending on several factors, such as:

  • The needs of BIO HABITAT activities;
  • Contractual requirements;
  • Legal obligations;
  • Recommendations from supervisory authorities.

The retention periods for your data are as follows:

  • For a period of 5 years from their collection in the absence of contract conclusion
  • In case of contract or order conclusion, during the entire contractual period, then kept in intermediate archives for a duration corresponding to the warranty period to which is added the legal prescription period applicable (see the periods mentioned below). As a reminder, the applicable prescription periods are:
    5 years for claims for contractual or non-contractual civil liability (excluding bodily harm)
  • For a period of 6 months from their implementation/creation regarding cookies.

8. How do we ensure the security of your Personal Data?

BIO HABITAT commits to protect the Personal Data we collect, or that we process, against loss, destruction, alteration, unauthorized access or disclosure. Therefore, we implement all appropriate technical and organizational measures, according to the nature of the Data and the risks that their Processing entails. These measures must preserve the security and confidentiality of your Personal Data. They may include practices such as limited access to Personal Data by authorized persons.

9. What are your rights?

The GDPR provides data subjects with rights that they can exercise. Thus are provided:

  • Right of access (to verify the accuracy of data concerning you)
  • Right of rectification (to correct incorrect data or complete certain information)
  • Right to erasure (to eliminate the risk of an individual being permanently affected by a reference concerning them, whether it is present online through their own actions or those of a third party).
  • Right to restrict processing (to prohibit the use of certain data during the examination period of the request made)
  • Right to data portability (to retrieve data for personal use or to transmit them to another online service that can offer new services, or to change platforms while keeping existing history)
  • Right to object (to object at any time, for reasons relating to your particular situation, to processing of your data for prospecting purposes and profiling related to this prospecting).

To this end, BIO HABITAT has implemented a procedure for managing the rights of data subjects in compliance with applicable legislation requirements. This procedure establishes:

  • The standards to be met to ensure transparent information of data subjects;
  • The legal requirements that must be complied with;
  • The authorized means to submit a request for each right, according to the category of data subject;
  • The operational processes to process these requests in accordance with the above requirements;
  • The parties involved in these processes, their roles and responsibilities.

You can exercise these rights or ask any questions relating to the management of your personal data to BIO HABITAT by contacting:

  • By email at the following address: dpo@biohabitat-loisirs.com
  • By mail at the following address:

    Bio Habitat
    Marketing Service
    Address: ZI de la Folie Sud
    Rue Charles Tellier
    La Chaize le Vicomte Cedex - CS 50001
    85036 La Roche sur Yon Cedex.

When you submit a request to exercise a Right, you are asked to specify as much as possible the scope of the request, the type of right exercised, the Processing of Personal Data concerned, and any other useful element, in order to facilitate the examination of your request. Furthermore, in case of reasonable doubt, you may be asked to justify your identity.

You also have the right to file a complaint with the National Commission for Computing and Freedoms (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, and in particular regarding European Regulation No. 2016-679 and any complaints relating to the manner in which BIO HABITAT collects and processes your data.


10. Updates to this Policy?


This Policy may be regularly updated to account for developments in the Regulation relating to Personal Data. Date of last update: September 30, 2024.


Cookie Policy

1. What is a cookie?

A "cookie" is a suite of information, generally small in size and identified by a name, which can be transmitted to your browser by a website to which you connect. Your web browser will retain it for a certain period of time, and return it to the web server each time you reconnect to it. Cookies have multiple uses: they can be used to memorize your customer identifier with an e-commerce site, the current contents of your shopping cart, an identifier to track your browsing for statistical or advertising purposes, etc.

2. What data is collected through cookies?

BIO HABITAT collects information, which may include personal data, from your browser when you use our Sites. We use different methods, such as cookies and tags, to collect this information, which may include your IP address; unique identification cookie, information cookie and information about your device contents to access certain features; domain, browser type and language; operating system and settings; country and time zone; previously visited websites; information about your actions on our Sites such as click behavior, purchases and preferences; and access times and referral URLs. Third parties may also collect information from the Sites through cookies, third-party modules and widgets. These third parties collect data directly from your browser and the processing of this data is subject to their own personal data protection policies. We use cookies and tags to track the use of Sites by our customers and understand their preferences (such as country and language). This allows us to provide services to our customers and improve their online experience. We also use cookies and tags to obtain general information about site traffic and its interactions, to identify trends and obtain statistics, and thus improve our Sites. There are generally three categories of cookies used on our sites:

  • Functional cookies:These cookies are required for basic site functionality and are therefore always active. This includes cookies that allow you to be recognized when you visit our Sites during the same session or, if you wish, from one session to another. They allow you to set up your shopping cart and the payment procedure but also ensure the security of exchanges and compliance with regulations.
  • Performance cookies:These cookies allow us to improve the functionality of our Sites by tracking their use. In some cases, these cookies improve the speed with which we process your request, and retain the preferences you have selected. Refusing these cookies may result in less relevant recommendations and slower site performance.
  • Social Networks and Advertising Cookies:Social network cookies provide the ability to connect to your social networks and share content from our Sites on social networks. Advertising cookies (third-party) collect information to better tailor advertisements to your interests, both on our Sites and beyond. In some cases, these cookies require processing of personal data. Refusing these cookies may result in displaying advertisements that are not suitable or prevent effective connection to Facebook, Twitter, or other social networks and/or prevent the possibility for you to share content on social networks.

3. Who deposits cookies on the website?

Our site www.mobilhome-services.com and our partners (third-party providers) use cookies or similar technologies. Thus, the entities depositing cookies on the website are:

  • The website publisher which is BIO HABITAT and BIO HABITAT's subcontractors, technical service providers who process your browsing data on behalf of BIO HABITAT;
  • Third-party tracker providers authorized partners of BIO HABITAT (for example an advertising network). When they use cookies, these third-party partners are responsible for the cookies they implement. We invite you to consult their cookie management policies. You can also use their own tools for collecting and managing consent to set your preferences.

4. What are the purposes of collected cookies and what is their retention period?

Cookie Name

Platform

Type

Purpose

Retention Period

_gat

Google Tag Manager

Performance

Used by Google Tag Manager to control the loading of the Google Analytics tag.

1 minute

_ga

Google Analytics

Performance

Records a unique ID used to generate statistical data about site usage by a user.

13 months

_gid

Google Analytics

Performance

Records a unique ID used to generate statistical data about site usage by a user.

24 hours

didomi_token

Didomi

Technical

This cookie is used to store your acceptance or refusal of this cookie policy.

6 months

didomi_third_party_cookie

Didomi

Technical

This cookie is used to manage cookies deposited by vendors.

6 months

euconsent-v2

Didomi

Technical

This cookie contains the IAB TCF consent string as well as consent information for all IAB standards (partners and purposes)

6 months

CONSENT

Youtube

Performance

This cookie is an extension of cookie usage notification. It does not collect personal data

24 months

VISITOR_INFO1_LIVE

Youtube

Performance

Attempts to estimate user bandwidth on pages with embedded YouTube videos.

6 months

YSC

Youtube

Performance

Records a unique identifier to keep statistics on YouTube videos viewed by the user.

Session

PHPSESSID

Site

Technical

Cookie to provide functions across pages

Session


5. How do you manage your consent to cookie deposit?

The deposit of a cookie for the purposes of preferences, statistics, advertising, sharing on social networks, and finally unclassified items requires your prior consent. This is collected via the banner displayed on your first connection to the site. It is possible to accept or refuse the deposit of cookies globally (for all listed purposes) or personalize your choice. You can also refuse the deposit of cookies by clicking on "Continue without accepting". Furthermore, you have the possibility to modify your choice at any time by clicking on the "Cookie Settings" icon present at the bottom of each page of the site. Your consent and settings are valid across all BIO HABITAT sites:

  • www.mobilhome-biohabitat.com,
  • www.mobil-home.com, www.club-mobilhome.com,
  • www.mobilhome-ohara.com,
  • www.mobilhome-coco.com,
  • www.guidedumobilhome.com,
  • www.mobilhomedoccasion.com, www.secondhandmobilehome.com, www.mobilhomesegundamano.com, www.casamobileusata.com
  • www.cotedumobilhome.com,
  • www.mobilhome-services.com,
  • www.case-mobili-bhi.com,

6. How do you set cookies on web browsers?

You can configure your web browser software so that cookies are stored on your device or rejected, systematically or depending on the sender.
It is also possible to configure your web browser software so that the acceptance or refusal of cookies is offered before a cookie is likely to be stored on your device.
However, for cookie management, the configuration of each browser is different. Below you will find how it is possible to configure each browser regarding cookie management:

7. What are the consequences of refusing different cookies?

The User is informed that any settings he may undertake may modify his Internet browsing and his conditions of access to certain Services offered on the Site requiring the use of cookies and that a certain number of functionalities necessary for navigation on the Site may be degraded (example: difficulty in registering or displaying).
In the event of modification of cookie settings by the User, BIO HABITAT cannot in any way be held responsible for any malfunctions that may occur.
The absence of consent may prevent access to the Site only to the extent that the data processing concerned is absolutely essential to its operation.

 

 

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